All charges for telegraphic transfer or other method
are to be borne by the client.
For credit card payments made online, we reserve
the right to require a Letter of Authorisation to
verify legitimate use of the card.
Whatever the method of payment, funds must
have cleared in our account by the payment deadline.
Rental Rates
Prices are subject to change without prior notice
in the event of unforeseen circumstances such as
increase in airfares, other transport costs, government
tax, etc.
Refuelling Service
As well as the petrol costs, a refuelling service
charge of RM 5.00 will be levied if the vehicle
is returned with less petrol than when it was rented
out.
Cancellation Fee
In the event of any cancellation, the following fees
will be applicable :
• |
21 or more days
prior to commencement |
30% of total
cost |
• |
14 - 20 days prior to commencement
|
50% of total
cost |
• |
7 - 13 days prior to commencement
|
75% of total
cost |
• |
Less than 7 days prior to commencement |
100% |
Currency exchange fluctuations, bank
charges, etc. will be deducted from any refund made,
and a 5% credit card processing fee will be deducted
for any refund made to the client's credit card.
Rental Cancellation
Shajasa Travel & Tours Sdn Bhd (herewith known
as The Company), reserves the right to cancel any
rental prior to commencement for any reason whatsoever.
The company may, if it so chooses, recommend an alternative
vehicle to you, preferably of the same category. Should
you decide not to accept the alternative, all monies
paid by you will be refunded in full without further
obligation or liability on the part of The Company.
Refund of Unused Services
No refunds, either in part or in full, will be made
for unused rental.
Administrative / Amendments
Fee
An administrative fee of RM 200 (or equivalent) will
be charged for any amendment after documents are processed,
and RM 100 after reservation has been acted upon.
Insurance
Rates include coverage for third party property damage,
up to RM 3,000,000 and unlimited coverage for third
party injuries.
Travel Insurance
We strongly recommend that you purchase a personal
travel insurance policy prior to the commencement
of your holiday. The Company shall not be responsible
for any loss or damage as a result of trip cancellation,
personal baggage, personal accident, injury or illness.
Where the vehicle may be
used (Malaysia/Singapore)
All Shajasa cars are strictly prohibited
from being driven into Thailand.
Collision Damage Reduction on Shajasa
vehicles only applies within Peninsular Malaysia.
Should damage occur to a Shajasa vehicle in Singapore,
the hirer shall bear the full cost of repair.
Shajasa vehicles may enter Singapore
subject to the purchase of the AutoPass at the Causeway,
and it is Renter's responsibility to obey all relevant
traffic requirements while driving in Singapore, such
as Electronic Road Pricing (ERP) and Vehicle Entry
Permits (VEP) as well as other Toll charges.
Shajasa vehicles must be returned
to Malaysia at the end of the rental, and any related
costs (tow truck, etc.), shall be borne by the hirer.
By law, Singapore citizens, Singapore
permanent residents (regardless of their place of
residence) and residents of Singapore are not allowed
to use or keep Malaysian registered cars in Singapore.
Note: All prices are quoted
in Ringgit Malaysia (RM).
Our Address :
SHAJASA TRAVEL & TOURS SDN BHD
(579402-W / KKKP 4045)
Seri Bukit Ceylon Business Suite 3-07
No 8, Lorong Ceylon off Jalan Raja Chulan
50250 Kuala Lumpur, Malaysia.
For enquiries, please contact us
at
maxcarry@yahoo.com
or maxcarry@tm.net.my
To facilitate our response, please quote this reference
Number : SCR 1139 in your e-mail message to us. Thank
You.
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